Better systems. Less busywork.

I’m Dean Christensen. I set up practical tools that answer the phone after hours, get quotes out faster and follow up with past customers, so you get hours back and miss fewer jobs. Start with a free 20-minute call and leave with at least one idea.

Book a free 20-minute call

Based in Ephrata, serving Moses Lake and the Columbia Basin.

Dean Christensen working at his desk

Services

Where the time goes

Most of the small businesses I talk to aren’t short on work. They’re short on hours.

  • The phone rings while you’re on a job

  • The same few questions come in every day

  • Quotes sit in a notebook until the weekend

  • Customers from two years ago never hear from you again

None of that is anyone doing a bad job. It’s what happens when a few people are covering the work of a few more. A lot of it can be handled by a system that does the same small task the same way every time, and then hands the decision back to you.

How I work

  1. Free 20-minute call Find where your time goes and leave with one idea.
  2. Discovery session One paid hour on the details, and what your time is worth.
  3. Find the time I map where the hours go, then send a plan and quote.
  4. Build and dial in A few weeks to about four months, tuned to how you work.

If a simpler fix is better, like a new phone setting or a shared calendar, I’ll tell you that instead.

Some of what I set up uses AI and some of it is plain automation. I pick whichever is simpler and more dependable for the job.

See how it works

Why local

I’m based in Ephrata, serving Moses Lake and the Columbia Basin, and I’d rather sit down with you and look at how the work actually moves through your shop than send a slide deck. When something needs a tweak a month later, you know who to call.

Basalt cliffs of Frenchman Coulee near Quincy, Washington, with wind turbines on the far ridge

Who I am

I spent 20 years in the internet provider business, from installs to executive vice president, through three acquisitions, and wrote many of the systems those companies ran on. Basin Automations is my company, and I do the work myself. More about me.

Recent work

Less busywork, more booked jobs.

Tell me what eats your week, and I’ll tell you if there’s a simple fix.

Book a free 20-minute call

Free, 20 minutes, no pitch. You’ll leave with at least one idea.